Tour Frequently Asked Questions


What happens on a tour of Stanlake Park?

Our wine tasting tours are designed to be friendly, informative and lots of fun! No prior knowledge of wine is required and our experienced tour guide will talk you through the ups and downs of the English wine-making process.

You’ll visit some of our vines (weather permitting) before heading inside the winery to see the grape-pressing area, the fermentation tanks, the barrel room, champagne room and the bottling line.

On Public Tours, at each stage you’ll be offered one of our award-winning wines to taste, including a selection from our white, red and sparkling range.

On Wine Lover Tours, a guided wine tasting will take place at the end of the tour, comfortably sitting on our cellar shop or wine garden, weather permitting. 

What's the difference between a Public tour and a Wine lover tour?

Public tours are friendly, easy going and can accommodate up to 45 guests. Our experience guide will take you to our vineyards, cellar, barrel room and bottling line, always with a glass in hand! No prior knowledge is required.

Wine lover tours are designed to help you increase your wine knowledge. You'll visit the same areas but spend less time in the vines and cellar, and more time on a guided wine tasting, where you can learn how to taste wine like a pro! Only 15-20 people are allowed to a wine lover tour. No prior knowledge is required but a real desire to learn!

How many other people will be on my tour?

Public tours typically have around 30 people, although it can vary from as few as 6 to as many as 45.

Wine lover tours allow 15-20 people, but it can be even just 2.

How much do tours cost?

£20 per person

How do I book a place?

We strongly recommend that you book your place on your tour in advance as they fill up very quickly. 

Please book places on vineyard tours using our secure online shop. If you have been given a tour voucher, you don't have to buy anything else, you just need to redeem a tour voucher.

You can also purchase gift cards or tour gift vouchers to give to others using our secure online shop.

Finally, you can also just turn up at any of the published times and take your chances. If spaces are available, you can join a tour, but please do book in advance to avoid disappointment.

What's the difference between Tour Vouchers and Gift Cards?

We sell both Tour Vouchers and Gift Cards. Tour Vouchers are redeemable only against public tour places, while Gift Cards can be used to book tour or event places, but also to buy wine, gadgets, gifts or any other item sold on this website. It can also be used as a discount, to partially pay for the total amount of your cart.

I have a voucher to redeem, what should I do?

If you have a voucher to redeem, please choose your preferred date on our Wine Tour Calendar page and then redeem your voucher in this page.

Please don't try to add a tour place to your cart and redeem your voucher at check out because it won't work: redemption is only possible in the voucher page provided above. You will receive a confirmation email for your booking in 24-48 hours.

I have a gift card to redeem, what should I do?

If you have a gift card to redeem online, please add the items you would like to purchase (tour places, wine, gifts, etc) and then apply your unique code at check out.

If you experience any issues while trying to book or redeem your voucher or gift card, please contact Natalia at natalia@stanlakepark.com

Can I book for myself and a group of friends?

Yes. You can book as many places on a tour as spaces are currently available. If you are a large group, more than, say, 15 people, you may want to consider booking a private tour instead, although this is not necessary. If places are available, you may book them.

How to pay

We accept credit/debit cards in our secure online shop.

We accept both cards and cash in our cellar shop. 

How long does the tour last?

The tour will last for approximately 2 hours and you’ll have the opportunity to taste around 6 different wines – you may wish to book a taxi home! You may also want to allow some time afterwards for shopping in the Cellar Shop.

Will I see the Vineyard?

Yes. Weather permitting, you will be taken through the vineyard in Stanlake Park's historic and beautiful walled garden, which is where the oldest vines on the estate were planted back in 1979.

What's the difference between a Vineyard and a Winery?

A Vineyard is where the grapes used to make wine are grown. A Winery is where these grapes are then turned into wine. On a tour of Stanlake Park, you will see both the walled garden vineyard and winery, including where the grapes are pressed, the barrel room, the disgorging room and, time permitting, the bottling line.

What if it’s raining?

Our tours run whatever the weather. As the majority of the tour is inside the winery the weather doesn’t really matter. However, if it is raining this may prohibit a visit to see some of the vines.

What should I wear?

You don’t need any special clothing, just sensible shoes and enough clothes to keep you warm. Our winery is kept at a cool temperature so short sleeves are ok for a summer daytime visit but in the evenings and in winter you’ll need to wrap up warm!

You say this is a tasting tour. What, and how much will I drink on a tour?

You will sample a range (approx 6) of our Stanlake Park wines in fairly generous quantities, including White, Red, Rosé and Sparkling.

Will I get anything to eat?

We don't serve food on the tour so we recommend you eat well before you arrive! Joining one of our tasting tours on an empty stomach is not advisable!

In our cellar shop you will find a selection of crisps, crackers and nuts. We also sell soft drinks and Italian coffee.

Can I dine at Stanlake Park afterwards?

We do not have a restaurant on site but there are several excellent local pubs and restaurants nearby if you’d like to head off for a meal after your tour.

Will I be able to buy wine or gifts on the tour?

The tour ends in our fabulous Cellar Shop, where you can buy your new-found favourite (we sell by the glass, bottle and case). We also sell wine gadgets, wooden cases, jute bags, gift cards and more!

Car Parking

We have a large, free car-park at the front of the Cellar Shop, which can also accommodate coaches.

Can you accommodate disabled guests?

We welcome guests with disabilities. Please contact us in advance to discuss your needs.

Children

Unfortunately our tours are unsuitable for anyone under the age of 18 and we cannot allow children to accompany the tour. Sorry.

CANCELLATION POLICY

Please note, refunds are not available for events or tour bookings. If you do need to cancel, we'll be pleased to move your booking to an alternative date as long as you cancel no later than 7 days before your tour date.

Cancellation must be made in writing (email: tours@stanlakepark.com) and not by telephone.

For more information please email us at tours@stanlakepark.com