Terms & Conditions


Stanlake Park Company Ltd, Stanlake Park, Twyford, RG10 0BN

Please Drink Responsibly. Do NOT Drink & Drive.

Use of the Stanlake Park website is on condition that you agree to the terms and conditions of using the site which may be subject to change from time to time, and that any future use of the site will renew such an agreement. The agreement is made and any disputes will be resolved under English law.
Products
Products on the Stanlake Park website are subject to availability, and, if they are subsequently found to be unavailable once an order request is placed, you will be informed within 3 working days. Stanlake Park Wine Estate reserves the right not to accept an order. 
We cannot guarantee the availability of specific vintages.

In the event that a product is unavailable after an order is placed, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order if substitutions have not been selected.

When opting for substitutions, this means when a product within an order is unavailable, we shall replace it with a similar product of equal or higher value.

Prices
All prices are inclusive of UK VAT.
Promotional offers and prices are as stated, with no further discounts available.
Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. - We will not be obliged to supply goods at the incorrect price.
We reserve the right to withdraw any offer, deal, promotion or contest at any time, without previous notice. 
We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.
Age Restriction
You must be aged 18 years old or over to purchase alcohol. By placing an order you are affirming that you are at least 18 years old. If you are buying the wine as a gift then the recipient must be 18 years old or over. All goods must be signed for on delivery by an adult aged 18 years or over. Proof of age may be requested. We support responsible drinking. 
Refunds
We will provide a full refund or replacement for any wines that are faulty.
If your wine is damaged or corked, just let us know, and we will give you a full refund. Email us at info@stanlakepark.com with your order number and the details of the problem, and we will take care of it. In most cases, we will send someone to collect the wine, so please keep hold of the bottle and cork if possible.
We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.
Your statutory rights are not affected.

Indemnification
You agree to indemnify the Stanlake Park Company Ltd and its related companies, affiliates, employees, agents and representatives, and not to hold them liable for all reasonable damages, losses, taxes, duties, fees, expenses, claims and liabilities (including lawyers' fees) that may arise from the use of the Stanlake Park website.

Guarantees
Stanlake Park Company Ltd guarantees that its wines will be of satisfactory quality and fit for their general purpose. If any wine bottle is broken upon delivery, please notify us within 3 days of delivery and we will replace it. Other than as stated elsewhere within the terms and conditions of the Stanlake Park website, all guarantees conditions, terms and undertakings, expressed or implied, whether by statute, common law, custom, trade usage, course of dealings or otherwise, in respect of the goods and services provided by us hereunder and hereby excluded to the fullest extent permitted by law, nothing in this agreement shall affect, exclude or limit your statutory rights as a consumer.

Disclaimer
By using this site you accept that it is at your own risk.
Privacy Statement
The Stanlake Park Wine Estate respects the privacy of its customers so we do not distribute customers details to any third parties. All customers’ details are kept in a secure environment, and access is limited to system administrators using secure passwords.

For more information, read our Privacy Policy and our Cookie Policy.
Trademark & Copyright
The names 'Stanlake Park', 'Hinton' and 'Ruscombe' are wholly owned trademarks of the Stanlake Park Company Ltd. The Stanlake Park Company Ltd has also traded under the name ‘Valley Vineyards’ over the past 30 years.
All text, graphics and pictures are copyright of the Stanlake Park Company Ltd unless otherwise stated. Unless we state otherwise, you may view, download and print content on our site for personal purposes, to place an order, or to use this site as a shopping resource. Any other use of the materials on this site including reproduction for distribution or re-publication, without the prior written consent of the Stanlake Park Company Ltd is strictly prohibited.

Should you have any further questions, please contact us at info@stanlakepark.com